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Anytime, anywhere access to your sales data

Customer Relationship Management (CRM) is not a technology but is a business strategy. Successful companies focus on finding the most important asset any business has, and that is your Customer. One of the greatest developments in CRM technology is the emergence of very advanced open source CRM applications. This allows customers to freely integrate multiple business systems in support of business strategy. Open source applications are less expensive to acquire, deploy and support than proprietary solutions. These systems provide some of the best security, scalability, and features at a price and in a form accessible to businesses of all sizes. Free Demo

SugarCRM Solution provided by Utiliware

SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

 

Features

  • Sugar offers features employees actually use, improving the effectiveness of sales representatives, marketing, and customer support managers.
  • Presented in a user interface that is fast and inviting, Sugar is easy-to-learn, simple-to-use and provides quicker payback. 
  • With Sugar, managers have a system that reports will finally use, which means better visibility and more control over business performance.
  • Use Sugar to understand and proactively respond to issues. The benefits: better results and fewer surprises.
  • Sugar offers point-and-click capabilities for user interface customization, but for companies who want more detailed customizations, they offer something more: access to the underlying source code.
  • This approach differs greatly from closed vendors whose business model is driven on locking-in customers and taxing them over the long-term. Sugar is written in a simple, popular programming language (PHP) that can be customized in an instant.
  • Stop paying extra to customize your own information in closed environments that are difficult, if not impossible, to understand. With Sugar, it is much easier to get to your destination because you can actually see where you are going. 
  • CRM success begins with the user. SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.
  • Accessing Sugar through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources through Microsoft Outlook integration and content syndication, and access the information they need as fast as they can click. The joy of using Sugar translates into a more organized and efficient sales force, which drives greater productivity and more visibility for managers

 

Contact us now to expand your business! 

Sugar screen shots 

Homepage 

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The Sugar homepage is the central location to find the most important information to perform your job. 

Dashboards 

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Sugar Dashboards provide real-time insight into the state of your business. Dashboards are easily customized to present the information important to you.

Account View 

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The Account View is where all the important information about your customers reside; including contacts, leads, opportunities, quotes, products and cases.